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Policies

Shipping policy

Last updated 30 September 2026

[Draft — have this reviewed before launch.]

Where we ship

We ship to serviceable PIN codes across India through our courier partners. Enter your PIN code on any product page to check delivery.

Dispatch and delivery times

Orders are dispatched from Kollam, Kerala within 1 working day of payment confirmation (orders placed on Sundays and public holidays are dispatched the next working day). Typical delivery times after dispatch:

  • Kerala: 2–4 working days
  • Rest of South India: 3–5 working days
  • Rest of India: 4–7 working days

Shipping charges

Shipping is free on orders above the threshold shown in the cart. Below it, a flat shipping fee applies and is shown at checkout before you pay. A cash-on-delivery fee applies to COD orders.

Tracking

Once your order ships you'll receive a tracking link by email/SMS. You can also track it from your account.

Contact

[Company legal name] Pvt. Ltd., [Street address], Kollam, Kerala 691001. Customer care: +91 XXXXX XXXXX · care@nutorious.in

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