[Draft — have this reviewed before launch.]
Because our products are food, we can't accept returns of opened packs. But if something is wrong, we'll make it right.
Damaged, wrong or missing items
Contact us within 48 hours of delivery with your order number and a photo of the product and packaging. We'll send a replacement or issue a full refund.
Cancellations
You can cancel an order any time before it is dispatched. Write to care@nutorious.in or message us on WhatsApp.
Refund timelines
Approved refunds are processed within 5–7 working days to the original payment method. For cash-on-delivery orders, we'll refund to a bank account or UPI ID you provide.
Contact
[Company legal name] Pvt. Ltd., [Street address], Kollam, Kerala 691001. Customer care: +91 XXXXX XXXXX · care@nutorious.in